What if the person I am giving this to has food allergies?
Food Allergy Alert
Our Gourmet Berries are made in a commercial kitchen that creates many other types of foods. All of these foods are produced on shared equipment. For this reason, it is not a food allergen free facility. Though our products are kept separately, there is a possibility for trace amounts of tree nuts, wheat, soy, milk, eggs, peanuts, and other food allergen contamination, due to products being made, stored, and packaged near or around other products containing these allergens.
For more information, please contact Gourmet Berries.
Due to these reasons, we DO NOT recommend individuals who have food allergies to consume our products.
How will my order be packaged?
Each order will be package in 8"x 8"x 2" kraft window bakery box (1/2 dozen roses and Roseberries are packaged in smaller boxes). You can view a photo of the product packaging on our Home Page, where the delivery areas are listed.
What Happens if the person is not home at the time of delivery?
Please keep in mind that our boxes, as described above, are NOT insulated. This keeps the cost for our customers very minimal and even free. Due to this, you need to make sure someone will be available to receive the package. If the person is not home, and you do not leave instructions, the delivery driver will leave the package in the safest place they can find, take a photo of where it was left, then we will notify you. If you need an order delivered at a time more specific than our offered delivery windows, please call us to see if we are able to accommodate that request.
How many strawberries are included in each box?
Each box includes a minimum of 12 chocolate covered strawberries and a weight of at least 1.5 lb +. Since strawberries vary in size, we make sure that each box is filled to compacity. This means that you may receive more than 12 strawberries in each box.
Can I order less than a dozen?
Unfortunately, we do not fill orders less than a dozen. This is because there would be wasted produce. We are not able to purchase less than one dozen strawberries at a time from our supplier. Since all berries spoil quickly, some food would be wasted. We do not believe in wasting good food, so this is why we require a minimum of one dozen strawberries for each order.
Can you deliver to a business?
Yes, absolutely! As long as you are located in the Greater Dayton area!
Do you deliver on Holidays?
We do not deliver on most major holidays. We want our employees to enjoy the holidays with their families too! If you would like an order for a holiday, place an order to be delivered the day before so you can still enjoy chocolate covered strawberries for the holiday!
Is there an additional charge for orders delivered on the weekend?
Yes, there is an additional $5 charge unless you order $50 or more!
Why are some areas free to deliver to and other are $5?
We have delivery zones. Areas 10-15 miles away from the store have NO delivery fee and areas greater than 15 miles have a $5 delivery fee. We try to minimize the delivery costs for our customers as much as possible, while still offering convenient local deliveries!
How far in advance should I place my order?
The sooner the better! The days fill up quickly so do not wait! Please remember you must place your order at least 24 hours in advance!
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